Welcome to Wear Cafe. We aim to provide a transparent and reliable shopping experience. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
1. Order Processing Time
Orders are processed after payment confirmation and product availability verification. Our standard order processing time is 1–3 business days, excluding weekends and applicable public holidays.
Processing begins after payment confirmation. Orders may require additional time if product availability or payment details need to be verified.
2. Shipping Destinations
We ship to destinations available for selection at checkout. Shipping availability depends on the delivery address, product ordered, and available shipping service.
Please enter your complete and accurate delivery address at checkout to confirm whether shipping is available for your order.
3. Shipping Costs
Applicable shipping charges are displayed at checkout before you complete your purchase. Shipping fees may vary depending on the delivery destination, order, package requirements, and available shipping method.
Please review the shipping cost shown at checkout before submitting your order. Any applicable charges should be displayed before payment is completed.
4. Estimated Delivery Time
Order processing time: 1–3 business days.
Estimated total delivery time: 2–7 business days, where supported by the selected shipping service and destination.
Shipping cost: As displayed at checkout.
Estimated delivery time includes order processing and carrier transit time. Actual delivery may vary depending on the destination, product availability, shipping method, carrier operations, and the time the order is placed.
Delivery estimates are not guaranteed. Carrier delays, severe weather, public holidays, customs inspections, and other circumstances beyond our control may affect the estimated delivery date.
5. Order Cutoff and Business Days
Orders are processed according to our operating schedule and the availability of the ordered products. Orders placed after the applicable processing cutoff may begin processing on the next business day.
Our business hours are Monday–Saturday, 9:00 AM–5:00 PM Central Standard Time (CST). Weekends and public holidays may affect order processing and delivery schedules. Carrier transit schedules may differ from our order processing schedule.
6. Order Tracking
When tracking information is available, it will be provided after your order has been dispatched. Please allow time for the carrier's tracking system to update after shipment.
If tracking information does not update or you have questions about your shipment, contact our support team with your order number.
7. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping details when placing an order. If you notice an error, contact us as soon as possible at support@wearcafe.com.
Address changes cannot be guaranteed after an order has been processed or shipped. Additional charges or delivery delays may occur if a carrier cannot deliver because of incorrect or incomplete address information.
8. Delayed, Lost, or Damaged Orders
If your order is delayed, appears to be lost, or arrives damaged, contact our support team with your order number and relevant details.
We will review your inquiry and assist you with the appropriate next steps. Where applicable, please provide photographs of damaged items or packaging to help us investigate the issue.
For damaged, defective, or incorrect products, please also review our Refund & Returns Policy.
9. International Shipping, Duties and Taxes
International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges may vary according to local regulations and the shipment.
Customers should review any applicable import charges and payment responsibilities before placing an order. Customs clearance procedures may affect delivery times.
10. Contact Us
Business Name: Wear Cafe
Business Address:
1195 Park Glenn Dr
Alpharetta, GA 30005
United States
Phone: +1 310-528-7840
Email Support: support@wearcafe.com
Business Hours: Monday–Saturday, 9:00 AM–5:00 PM Central Standard Time (CST)
Connect With Us on Social Media
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Instagram: https://www.instagram.com/wearcafeusa/
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Facebook: https://www.facebook.com/wearcafeusa/
If you have questions about shipping, delivery estimates, or an existing order, please contact us using the details above.
Thank you for shopping with Wear Cafe. We appreciate your business and look forward to serving you.