At Wear Cafe, we aim to provide a smooth and reliable shopping experience. This Cancellation Policy explains how customers can request cancellation of orders placed through our website.
1. Order Cancellation Requests
If you wish to cancel an order, please contact us as soon as possible after placing it. Include your order number and the email address used during checkout so we can identify your purchase.
2. Cancellation Before Shipment
Orders that have not yet been processed or shipped may be eligible for cancellation. Please contact our customer support team promptly. We will confirm whether cancellation is possible based on the current status of your order.
3. Orders Already Shipped
Once an order has been dispatched, cancellation may no longer be possible. If your order has already shipped, please contact us for guidance regarding any applicable return options under our Refund and Returns Policy.
4. Refunds for Cancelled Orders
If your cancellation is approved and payment has already been collected, the applicable refund will be issued to your original payment method unless otherwise agreed or required by law.
Refund processing times may vary depending on your payment provider, bank, or card issuer.
5. Orders That Cannot Be Cancelled
Cancellation may not be possible for orders that have already been dispatched, fulfilled, or otherwise entered a stage where cancellation cannot reasonably be completed. Any applicable statutory cancellation rights remain unaffected by this policy.
6. Changes to an Order
If you need to change an item, quantity, or shipping address, contact us as soon as possible. Changes are subject to order status and product availability and cannot be guaranteed after processing has begun.
7. How to Contact Us
To request a cancellation or ask about an existing order, contact Wear Cafe using the information below.
Wear Cafe
Store Address:
1195 Park Glenn Dr,
Alpharetta, GA 30005, United States
Phone:
+1 310-528-7840
Email Support:
support@wearcafe.com
Connect With Us on Social Media
Please note that cancellation requests are subject to order status and applicable law. Thank you for shopping with Wear Cafe.